Privacy Policy

Last updated: Oct 14, 2024

1. Introduction

WoundTele.AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using the WoundTele.AI Patient App (the “App”). By using the App, you agree to the terms described in this policy.

2. Information We Collect

a) Personal Information: When you register or use the App, we may collect information that identifies you, such as your name, email address, contact information, and other personal details needed to facilitate your wound care and treatment.

b) Health Information: The App may collect health-related information, such as wound images, treatment progress, and other relevant health data to assist healthcare providers in managing your care.

c) Device Information: We may collect information about the device you use to access the App, including device type, operating system, and unique device identifiers.

d) Usage Information: Information about how you use the App, including features accessed and actions taken, may also be collected to improve app functionality and user experience.

3. How We Use Your Information

a) Providing Services: We use your information to provide and improve the App, deliver personalized care, and facilitate secure communication between you and your healthcare providers.

b) Data Analysis: Health and usage information may be used to analyze and improve the quality and effectiveness of wound care provided through the App.

c) Compliance and Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, and requests from regulatory authorities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared with:

a) Healthcare Providers: Information may be shared with authorized healthcare providers to enable effective wound care treatment and monitoring.

b) Third-Party Service Providers: We may share information with trusted third-party vendors to perform certain functions on our behalf, such as data storage, analytics, and customer support.

c) Legal Requirements: Your information may be disclosed if required by law or in response to a valid legal process.

5. Data Security

We take appropriate security measures, including encryption, access controls, and data storage policies, to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

TYour data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we may delete your data in accordance with applicable legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the contact information provided below.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: contact@auxilliumhealth.ai